MELISSA GAMO

Zap Business Products

As visual designer at ZapLabs, I help set the product look and UI for our products, which include Zap, our customer engagement plaform for desktop, and the native app.

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Setting the tone

At its early stages, I was tasked with conceptualizing the Zap Native App. At this point, we push the limits of where we can take it visually. This exploration eventually informed the initial release for our app.




 
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Collaboration and Iteration

Partnering with the product designers, together we cleaned up, minimized, and standardized our use of patterns to coincide with the existing desktop application. An iterative process, the initial concept shifted in order to focus on primary essential actions for agents on the go.